Was great. Only issue is that there is no number given to contact the driver to link up in case you can’t don’t see them. However, there was a driver for us both times that we used it.

Made a last-minute booking for the early morning the next day and the reservation was processed and handled without a hitch. The local Thai operator communicates quickly and effectively, and Pelago's customer service was also on standby to help with reservation confirmations, etc. Most importantly, the price was competitive - cheaper than what you would find on Booking.com or Klook. Would definitely use again!

good

We did get the confirmation email the day before. Seems anything is right. But when we arrived at airport, we couldn’t find our driver, no one shows up. We need trying to contact the company by ourselves to get an other driver to pickup. Waste more than 30 mins to waiting at airport.