The transfer service is one-way only. If you need a roundtrip transfer, please place separate bookings.
Please check the vehicle info first before booking and notify us of the number of passengers, luggage and car seats, and the size of luggage when booking. If the aforementioned data does not match the actual situation on-site, the supplier will have the right to withdraw the service.
Please note that the driver is only able to speak basic English. There will be online customer service that assists in English conversations.
The order can be reserved 24 hours at the earliest before departure.
The first child seat is complimentary, and for each additional seat, there is a charge of JPY2000
It was easy and excellent service. Admin and the driver contacted me one day before.
Fuss free . Driver come on time at hotel pick . At first was worried as driver hasn’t contact 24hr prior to pickup but it was quickly sorted out thru the help of Pelago customer service. Definitely will book again whenever traveling into Japan and out
Excellent service, was provided with driver details in advance of pick-up. Was also contacted by driver well in advance and given clear pick up instructions. Driver was professional and vehicle was very clean.
Driver was really professional. Early contact before the pick up day, arrived early, willing to wait, smooth drive and extra miles by helping with the baggages 👍🏻👍🏻👍🏻