Arrival:
Meet your personal assistant at the skywalk.
They will guide you through everything from customs and immigration via the Premium Immigration Lane to the Arrivals Hall.
Departure:
Meet your personal assistant who will be holding a sign with your name or company logo at the agreed location in the Departure Hall.
They will help with check-in and take you to the exclusive fast-track immigration counter (fast pass voucher included).
They can escort you to the VAT refund center upon request.
After fast-tracking through immigration, they will show you to the Coral Lounge. Enjoy 2 hours of lounge access.
Children aged 1 and under can enjoy this service free of charge when accompanied by a paying adult.
Travellers must provide their flight details at time of booking.
Clearing custom was a breeze with this service. However, it wasnt very crowded at the custom on the day of my arrival! Anyway, was a smooth clearance.