All bookings are subject to availability by factors which may include, but not limited to, other bookings, staff availability, force majeure, maintenance, etc.
Vouchers are applicable for one time use only and all flights are to be used up in the booked session. No carrying forward of any flights is allowed.
For group sharing, flight time will be equally distributed if total flyers are less than the maximum number.
You must check-in at least 1 hour prior to your booked session i.e. 6pm for 7pm session.
There is no replacement or refund for any expired vouchers, cancellations, or latecomers.
Training and gear are included, you simply wear casual comfortable clothes, bring along face masks, closed-in, laced-up shoes such as sneakers or joggers or you can rent them at RM10 a pair.
Smoking and vaping within the facility are strictly prohibited.
All bookings are subject to the Windlab General Terms & Conditions available at https://www.windlab.my/terms-of-service and each flyer/participant must abide by these flight terms.
Participants will need to sign terms & conditions waiver form provided by operator:
3 years old and above
Not Pregnant
Not under the influence of alcohol or non-prescription drugs
Under 105kg if under 180cm, under 115kg if over 180cm
Not wearing a hard plaster cast
Does not suffer from any neck, back, or heart conditions
Has not previously suffered a dislocated a shoulder
Has signed our terms & conditions waiver form
Anyone under 18 must be accompanied by an adult.
Adults (aged 18+) must be fully vaccinated (plus 14 days).
Children (aged 17 years and below), must be accompanied by a fully vaccinated (plus 14 days) parent or guardian.
Great experience for my son. Instructor Aiman and Kid were being very friendly and patient towards kid. Addon Highride is definitely highly recommended to purchase.
It was an absolute thrill! The experience was so much fun, and the instructors were incredibly friendly and kind. Highly recommend for anyone seeking a thrilling adventure with a great team!
It was very fun for my kids! Everything slot during the weekend was booked except using Pelago. Very nice and professional service by Winlab!
excellent place and pelago helped me save money haha thanks to it I got a good discount