Customers are kindly requested to make their reservations at least 3 hours in advance of the booking time.
Flight details (date, time and flight number) and accommodation details are required upon checkout.
If you choose the arrival transfer option, your meeting point with your Airport Rep who will be holding your signboard will be at Gate 4-3 in the Arrivals Hall of Suvarnabhumi Airport (Bangkok International Airport). Staff will be holding a sign with the lead traveler's name on it.
The operator will send the driver’s contact information and other related services via email 1 day before your travel date, by 21:00 (GMT+7) Thailand time. If you haven’t received your confirmation email by the time listed, please check the Spam Folder or Junk Mail.
In case that you couldn't find the meeting point, please contact Airport Rep no. +66 81 456 6287
If you choose the departure transfer option, you will be picked up from your hotel lobby.
You will have 2 hours of free waiting time after your flight lands.
Oversized or excess luggage (surfboards, golf clubs, bikes etc.) may be subject to certain restrictions.
Any pick up or drop off locations 40km away from the Airport will be subject to additional charges.
Car was big and comfortable. Driver arrived early and waited patiently for the booked time, however we decidedto lesve earlier to avoid jam. Overall it was a good experience for worry free travel.
Fuss free and info on driver and vehicle number provisioned at least 1 day before departure. Will def engaged Pelago again
Excellent service , friendly driver
Booking was good, driver turned up on time, everything was good. The only thing that wasn’t was the driver kept using his phone whilst driving. Texting and making calls. He didn’t even have a headset, he held his phone to talk or text.